Terms of Use
These terms are an agreement between you and Enslins Paarl Inc, South Africa ("we", "us"), the publisher of Mom's Mental Load ("the app"). By creating an account or using the app you agree to them. If you do not agree, please do not use the app.
1. What the app is
The app helps families organise tasks, routines, lists and household information, and share them with a partner or caregiver. It is an organisation tool. It is not medical, childcare, legal or financial advice, and it does not replace the judgement of a parent, caregiver, doctor or other professional. Medication logs, timers and reminders are aids only: always check doses and instructions yourself.
2. Your account
- You must be 18 or older to create an account.
- Give accurate details and keep your password safe. You are responsible for activity on your account.
- Invite codes give access to your household. Share them only with people you trust. Parents can see and share invite codes; caregivers cannot.
- You are responsible for the information you and the people you invite add to your household, including information about your children.
3. Free plan and paid plans
The app has a free plan and paid plans (Light, Balanced and Complete). What each plan includes is shown in the app. Adding caregivers requires a paid plan. We may change plan features in future, but we will not remove features you have already paid for during your current billing period.
4. Subscriptions and billing
- Paid plans are subscriptions billed monthly or yearly through your device's app store. Prices are shown in your local currency in the store before you subscribe.
- Subscriptions renew automatically until you cancel. Payment is charged to your store account.
- You can cancel at any time in your app store account, under Subscriptions (your device's settings or store app will show where). Cancelling stops the next renewal, and you keep access until the end of the period you have paid for.
- Refunds are handled by the store under its own policies.
5. Acceptable use
Do not misuse the app: do not try to break or bypass its security, access another household's data, upload unlawful or harmful content, or use the app to harass anyone. We may suspend an account that breaks these terms.
6. Your data
You own the content you add. You give us permission to store and process it only to run the app for you and your household. How we handle personal information is explained in our Privacy Policy. You can delete your account and data at any time from the app menu or on the account deletion page.
7. Availability and changes
We work to keep the app running but cannot promise it will always be available or error-free. We may update the app and these terms. If we make a material change we will tell you in the app or by email. Continuing to use the app after a change means you accept it.
8. Liability
To the fullest extent the law allows, the app is provided "as is" and we are not liable for indirect or consequential losses, or for outcomes that result from following any content, tip, schedule or reminder in the app. Nothing in these terms limits any right you have under consumer protection law that cannot be limited.
9. Ending the agreement
You may stop using the app and delete your account at any time. We may end or suspend access if you break these terms or if we stop providing the app.
10. Governing law
These terms are governed by the laws of South Africa. If you are a consumer in another country, you also keep any mandatory consumer rights you have under the law where you live.
Contact
Enslins Paarl Inc
Email: runepetzer@gmail.com, or see our Support page.